Order flow

We will explain the flow from ordering to completion

1. Reservation

First from the CONTACT page

Please make a reservation to visit the RUTT-SHOES ShowRoom.

We will discuss the convenient date and time.

* Correspondence time 10: 30-16: 00 (including weekends and holidays)

2. Counseling

We will listen to your request and decide the design, material and size from the options.

As a fitting sample based on ready-made shoes, check the size and comfort,

We will summarize the specifications including the sole specifications.

3. Quote

Once the specifications are decided, we will quote.

If you are satisfied with the contents of the quote, please pay the deposit (50%).

Once you have paid the deposit, we will put it in the shoes.

4. Completion and handing over

We will contact you by email or phone when completed.

Put on the finished shoes, do the final check,

We will explain the maintenance method and repair.

After paying the remaining amount, it will be handed over.

* From the start of the shoemaking process to the delivery of your shoes,

It takes about 2 months.

Since one craftsman makes shoes, we cannot respond in a hurry.

Please understand.

If you have any other questions, please do not hesitate to contact us.